U.S. OFFICE OF THE INDEPENDENT OMBUDSMAN

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Welcome.

The OIO comprises of a trusted team of advocates and business advisors providing the highest degree of professional service in resolving complaints, disputes and procedural issues.

As experts in conflict resolution, we are dedicated to the Double Win principle. The OIO equalizes the playing field and provide adequate information so both parties of a dispute or complaint will be able to make informed decisions for a win-win resolution.  We put each party in control, first by listening and then by working with them to design unique solutions that help deliver a win-win situation.

Our firm primarily serves as the liaison between the complainant and the organization. We provide a variety of services for individuals, corporations and governmental entities in improving human relations management between customers, employees, vendors, and administration (HRM) and business process management (BPM).  These services include hotline, research, consulting and advocacy.  We pride ourselves on our ability to provide professional non-adversarial ministerial, investigative, liaison and advocacy services as an Ombudsman with the unwavering principles of confidentiality, impartiality, independence and informality.

Have a question in joining or using the OIO?
Call, write or email it to us and we'll answer it on our Ask the Expert page.

We offer the following services:

  • Hotline 
  • Research & Investigations
  • Alternative Dispute Resolution
  • Mediations
  • Compliance Issues
  • Advocacy

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We professionally practice the standards and principles of the following organizations:

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A full-time department for less than a part-time employee.  Join us!!!

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UNITED STATES OFFICE OF THE INDEPENDENT OMBUDSMAN